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    Melanie T Tastet 
    Asked on February 08, 2021 at 11:42 AM

    How to get a Jotform letter that is disabled?

    I have recently received a job offer from someone. He used Jotform for the offer. I accepted the offer, but failed to print the letter of the offer. I would like a copy of the letter for my reference. Below is the information from the email that I received for the offer. Please advise me how to get this letter. I can be reached by email or phone/text at 337-418-0475. Thank you for your assistance it is greatly appreciated.

    Blackmore Scott <>

    2/3/2021 8:17 AM

    Thank you,

    Melanie Tastet

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    Answered on February 08, 2021 at 02:00 PM

    Hello Melanie,

    Thank you for contacting Jotform Support.

    It seems that this is a duplicate support ticket. One of my colleagues has already been assigned to your previous ticket and they provided an answer for you there. You can find their response via this link:

    Also, please note that we do not recommend creating duplicate support tickets as it will only delay our response time and it creates more traffic in our support system. The most efficient way to request a response from us is to reply to the initial ticket that was created.

    Please follow up using the ticket mentioned above and we will get back to you as soon as possible. Thanks!