What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Translation Tool: Unable to Translate Text on Free Text HTML

    Asked by westonanowling on November 06, 2013 at 04:29 PM

    I have a form i created in english and needed to be in spanish as well, i tried to translate it and it does nothing when going over to spanish?! i have to write several paragraphs so i used the HTML plug in, into my form?! will it not translate that?! :(

     

     

    http://form.jotform.us/form/33044133735144

    html form JotForm
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 06, 2013 at 08:27 PM

    Hi there,

    It seems Free Text HTML element is not supported as of the moment. Let me clarify this to our developers so they can review and check what might be the real cause. I am able to reproduced the problem FYI.

    We will inform you once we have updates about this. Thanks!

  • Profile Image

    Answered by westonanowling on November 07, 2013 at 09:57 AM

    ok great thanks! cant wait!

  • Profile Image

    Answered by pinoytech on November 07, 2013 at 12:09 PM

    You are quite welcome! As soon as we received update with regards on this, we'll surely inform you immediately.

    Thank you for your patience!

  • Profile Image

    Answered by emrew86 on November 11, 2013 at 02:39 AM

    Hi westonanowling, we have been implemented this feature. Anymore you can translate the Free Text HTML.






    Here is a sample form http://form.jotformpro.com/form/33141019976960

  • Profile Image

    Answered by westonanowling on November 12, 2013 at 09:09 AM

    ok maybe im doing something wrong now?! when i save the translation in spanish, it doesnt save and keeps telling me to translate or ignore?! and ive saved everyone in spanish form for  translation in the FRee HTML, but it still isnt saving for me, nor translating still :(

    http://form.jotform.us/form/33026572650147

  • Profile Image

    Answered by westonanowling on November 12, 2013 at 09:26 AM

    and on this one, seems some worked  and other didnt?!

     

    http://form.jotform.us/form/33026439486156

  • Profile Image

    Answered by emrew86 on November 12, 2013 at 10:46 AM

    hi westonanowling, I cloned your form and tested. It works properly. Maybe you forgot to save it. 

    http://support.jotform.com/form/33154549580963? 

    And this is your form. It works properly too. Please look at the pictures.