JotForm not submitting to Salesforce.com

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    BicycleColorado
    Asked on November 06, 2013 at 04:56 PM

    I am having trouble getting my electronic newsletter signup form to submit information to Salesforce. I believe the fields are mapped correctly. And it looks like Jotfrom works with checkboxes mapping to Salesforce checkboxes, right? Any help would be appreciated. Thank you in advance! 

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    EltonCris
    Answered on November 06, 2013 at 09:05 PM

    Hi,

    Yes, check box should work on Salesforce Integration. Just make sure the field type matched the same field type on your Salesforce form. 

    I've tried submitting a sample lead just now and I am able to view it on Salesforce after checking it under "Unread" lead section.

    Would you please try to re-integrate your form? Kindly review if the field types are matched correctly.

    Let us know if the problem still persist after that. Thanks!