- BicycleColoradoAsked on November 06, 2013 at 04:56 PM
I am having trouble getting my electronic newsletter signup form to submit information to Salesforce. I believe the fields are mapped correctly. And it looks like Jotfrom works with checkboxes mapping to Salesforce checkboxes, right? Any help would be appreciated. Thank you in advance!Page URL:
- JotForm SupportEltonCrisAnswered on November 06, 2013 at 09:05 PM
Yes, check box should work on Salesforce Integration. Just make sure the field type matched the same field type on your Salesforce form.
I've tried submitting a sample lead just now and I am able to view it on Salesforce after checking it under "Unread" lead section.
Would you please try to re-integrate your form? Kindly review if the field types are matched correctly.
Let us know if the problem still persist after that. Thanks!