What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there any transaction fees using your payment gateways?

    Asked by stvnc123 on November 06, 2013 at 07:29 PM

    Do you charge additional fees for payment form? If I make a payment form with paypal, when user submit the form and make payment,do you take any percentage of it?

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    Answered by khrisell on November 06, 2013 at 07:35 PM


    There is no extra charge when you use one of our payment gateways such as paypal. Unlike other competitors out there, we don't have transaction fees. 

    The only payment we require if you are a paid user is the subscription you have with us. No other fees as you can use all of our features without any additional payments.

    Please let us know if you need further assistance.

    If it is a new topic, we recommend that you open a new thread so that we could better assist you and avoid any confusion.

    Thank you for contacting us and thank you for using JotForm.