Smart PDF forms: Unable to upload PDF with error "Failed to load PDF file".

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    Asked on February 08, 2021 at 03:16 PM

    Why do I keep getting this error message???

    "Failed to load PDF file.

    Please try reuploading your PDF."

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    Answered on February 08, 2021 at 07:30 PM


    May I ask you to try to upload the file following this guide, to see if it makes any difference?

    Also, have you tried to upload a different file? Do you get the same error with any files, or is it a specific file that does not upload?
    I would also suggest trying to clear your browser cache, and possibly try another browser.

    Please let us know how it goes, and if you are still receiving the error message, let us know and we will investigate further.

    Best regards,