Cancel my subscription.

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    smiles161
    Asked on February 08, 2021 at 03:30 PM

    In response to your email below, could I cancel our subscription under that e-mail address? Somehow you got our spotify account (our music account). We need it to be under our smiles@youngquistkennedyortho.com account. I'm not sure how to go about this without cancelling.

    Thank You!

    Jill

    I checked and your account smiles161 is free. When I checked your domain, I found the account ykorthospotify, which has a Silver yearly subscription. It seems that you are logging into the wrong account. The email address of the account ykorthospotify is yk**********fy@g***l.com

    You can log in with the username or email address. If you forgot the password, you can reset it.

    Related Guide: How to reset Jotform account password

    Once you log in, you can find your invoice on the Billing page.

    Related Guide: How to Check Invoices

    Also, please note that the account ykorthospotify is not upgraded to HIPAA Compliance.

    Related Guide: How to upgrade to HIPAA Compliance?


  • Profile Image
    Jed_C
    Answered on February 08, 2021 at 07:57 PM

    In order to cancel your ykorthospotify account subscription, please login to that account and send us the cancellation request.

    Looking forward for your response.