Cancel my subscription.

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    Asked on February 08, 2021 at 03:30 PM

    In response to your email below, could I cancel our subscription under that e-mail address? Somehow you got our spotify account (our music account). We need it to be under our account. I'm not sure how to go about this without cancelling.

    Thank You!


    I checked and your account smiles161 is free. When I checked your domain, I found the account ykorthospotify, which has a Silver yearly subscription. It seems that you are logging into the wrong account. The email address of the account ykorthospotify is yk**********fy@g***

    You can log in with the username or email address. If you forgot the password, you can reset it.

    Related Guide: How to reset Jotform account password

    Once you log in, you can find your invoice on the Billing page.

    Related Guide: How to Check Invoices

    Also, please note that the account ykorthospotify is not upgraded to HIPAA Compliance.

    Related Guide: How to upgrade to HIPAA Compliance?

  • Profile Image
    Answered on February 08, 2021 at 07:57 PM

    In order to cancel your ykorthospotify account subscription, please login to that account and send us the cancellation request.

    Looking forward for your response.