What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal Pro API Credentials not recognized

    Asked by scrumptilicious on November 06, 2013 at 07:58 PM

    Hi i have set up a form and when i add in my api username and password its telling me to check the details, yet its exactly as supplied.

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    JotForm Support

    Answered by EltonCris on November 06, 2013 at 11:07 PM


    I tried it just now and I am able to integrate to Paypal Pro. Please make sure to supply the 3 API Credentials correctly. Username, pass, signature that are provided to you by Paypal when you get your API.