Jotform errors

  • Profile Image
    taskforcelab
    Asked on February 08, 2021 at 04:27 PM

    Hello -

    We're experiencing errors through the Jotform API and it brought down our site.

    Also, when I tried to load jotform form data, I saw 102% loaded

    1612818420_6021a7f4b89e5_

    Can you please advise why the forms keep failing?

  • Profile Image
    Sigit_W
    Answered on February 08, 2021 at 08:58 PM

    Greetings,

    Our apologies for the inconvenience caused.

    Regarding "We're experiencing errors through the Jotform API and it brought down our site."

    I would suggest you to please send an email at api@jotform.com with the issue you are having, and they will be able to help you on this.

    Regarding "Can you please advise why the forms keep failing?"

    We received information from our backend team that high volume on backend server problem is resolved.

    Kindly confirm is this issue still persist? We will forward it again to our backend team.

    Regards.