- tigerbluelacrosseAsked on November 06, 2013 at 08:56 PM
- JotForm Supportashwin_dAnswered on November 06, 2013 at 10:33 PM
I have already reset your SSL submission counter. Please check this thread: http://www.jotform.com/answers/288344-I-have-used-Jotform-for-years-and-now-all-of-a-sudden-I-have-reached-10-SSL-submissions-this-month-which-I-don-t-know-what-they-are-
Be assured that if you use your form's non secure URL, it will never record the submission as secure / SSL. Please share your webpage URL where you have your form embed.
We will wait for your response.
- tigerbluelacrosseAnswered on November 07, 2013 at 01:19 PMHello- I had received an email that the SSL count was reset (I know it is
about secure submissions but my site is not secured it is http not https-
but would love your help) then I just got this email:
You have currently reached the limits of your account. *Your forms are
Please help- here is the URL where I have the form embeded.
(It started as http and now it is https ???)
- JotForm SupportguilledutraAnswered on November 07, 2013 at 03:17 PM
could you try by re-embedding a form using the method explained by my colleague Mike_T at this forum thread, will prevent your form on being submitted as secure as default, meanwhile I'm going to reset your SSL submssions limit again.
- tigerbluelacrosseAnswered on November 07, 2013 at 07:20 PMHello- So I have been to the sites etc you have sent me too and also hit
some forums that all have people saying that jotform does not work on their
site. Is there a way you can solve the problem with my form on google
sites- or perhaps upgrade me to Premium at no cost if possible so that I
can keep my site working.
I appreciate your help,
Princeton High School
- JotForm SupportWelvinAnswered on November 07, 2013 at 08:26 PM
Just as you know that Google Sites recently changed the way they accept non-Google Site source files. The method provided by my colleague above on changing the way how you embed the form won't work anymore. Google Sites would only allow secure content, therefore, your form must be embedded using the secure URL. If you will place the non-SSL form embed codes on Google Sites, your customer/users/site visitors might not be able to see the form on your website. It would caused a security error, for example:
You may consider upgrading your account to increase your limits. Unfortunately, we cannot do it as Free. You need to use your Credit/Debit Card or Paypal Account. Actually, we do have a few payment methods.