Former employee did a poor form implementation..

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    Holly_Edwards
    Asked on February 08, 2021 at 04:48 PM

    If the email address of the person filling out a form was not explicitly collected on the form, is there any other place to find that email address? I have several hundred forms that have no email address, and while they've got a name, we have no way to reach the person who filled out the form...


    Help?

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    Lorenz_A
    Answered on February 08, 2021 at 09:27 PM

    Hi there,

    An email field is a must if you will be collecting email addresses. Sadly, I can only advise you to add any contact information field into your form now (e.g. phone, email) and move forward with the new submissions.

    I hope you understand.