Receber pagamentos pelo Paypal

  • JULIETA
    Asked on February 8, 2021 at 5:28 PM

    Ola! Eu criei um cardápio para um evento da igreja que vamos ter pelo jotform mas na hora de colocar a a conta de PayPal no momento de concluir o pedido dar erro e não paga no PayPal. Poderia mim ajudar

    Jotform Thread 2883635 Screenshot
  • roneet
    Replied on February 8, 2021 at 10:08 PM

    The problem occurs, typically, because of the two reasons:

    1. You have entered an incorrect PayPal email address in the Paypal payment settings. Please ensure that you have entered the correct Paypal email address in the payment settings of your Paypal payment field. After that, preview your form and make an actual submission again.

    2. You may also see this if Encrypted Website Payments is set to ON in your Paypal account. Setting it to OFF will resolve the issue. This setting can be adjusted from within your PayPal account by navigating to Profile > Selling Preferences > Website Payment Preferences and selecting OFF under Encrypted Website Payments.

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