We are continuing to have problems with the import function.

  • joshua.vance
    Asked on February 8, 2021 at 6:04 PM

    We are continuing to have problems with the import function. It appeared to work briefly today, but I couldn't get the dates to import. When I fixed the dates and tried it again, I continued to get a message telling me the file was too large when using 400, 300, 200, 100, and 50 rows.

  • jherwin
    Replied on February 8, 2021 at 10:18 PM

    Can you please link the form where you are trying to import the submissions?

    Also, is it okay to get a sample file/CSV with test data so we can try to import it into the clone version of your form? That way we can also check and test it on our end as well.

    Looking forward to your response.