What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image uploader does not seem to work

    Asked by goeltzeb on November 06, 2013 at 10:37 PM

    Hi! I successfully embedded a jotform into my webpage. I made a test run and unfortunately the image uploader does not seem to work. I go to my Jotform Account and I notice that there is a record of the test run, but 0 of my 100MB of space has been used, which indicates that the image that I tried to upload did not make it to my account.

     

    Would you kindly help me?

    Page URL:
    http://www.contrapostoliving.com/promotions

    JotForm jotform account my account
  • Profile Image

    Answered by pinoytech on November 07, 2013 at 05:17 AM

    Hi,

    Sorry for the inconvenience that may have caused. Upon investigating the issue of your form, I found out that the issue is had something to do with your Upload field's Extensions.

    In order to fixed the issue, please update your extensions to pdf, jpg, jpeg, tga, doc, docx, png 

    You may try this clone form: http://www.jotformpro.com/form/33102661406948

    Feel free to contact us again if you need further assistance.

    Thank you!

  • Profile Image

    Answered by goeltzeb on November 07, 2013 at 08:58 PM

    Hi,

     

    Your clone form works but mine still does not. I added the space after the commas as you advised, but still nothing. Would you look at what I did one more time?

     

    THanks!

  • Profile Image

    Answered by goeltzeb on November 07, 2013 at 09:02 PM

    Wait! It worked! Thanks so much!!!

  • Profile Image

    Answered by gori-mathew on November 08, 2013 at 03:22 AM

    On behalf of my colleague you are welcome, do feel free to let us know wherever you need our assistance.

    Regards!