I am not able to drag / drop or upload a file. Please help.

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    Asked on February 08, 2021 at 08:42 PM

    I have tried it in Chrome and Safari, but nothing is working, either by trying to upload (no button to allow this option), or drag / drop.

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    Answered on February 09, 2021 at 12:13 AM

    Hello Ginger! I've checked the Upload field working at my end on a demo form; uploading is working correctly, drag/drop is also working.

    Also, I don't see a form named "HIPAA Consent Form" under your account. Can you please pass us the form URL on which you're facing issues?

    We'll check and get back to you accordingly.

    Thank you!