Form + Zoom Integration + Google Calendar

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    Asked on February 08, 2021 at 11:41 PM

    Hi guys,

    here is what I'm trying to do:

    Booking Form with Zoom (Schedule a Meeting) integration + Google Calendar (Create a new event when submission happens) integration + Ative Campaign (create/update contact) integration + payment integration.

    My goal is to have the customer completing and paying for the appointment, and have both of us automatically receiving a Google Calendar notification with the Zoom meeting link on it, as well as having the customer contact created or updated on Active Campaign.

    Howver, wat happened was:
    1 - The client didn't receive any booking email or confirmation at all.

    2 - The email notification I received was saying midnight to 1 am (Brisbane time).
    The booking on my Google Calendar was from 1 pm - 2 pm (Brisbane time).
    The actual booking was made for 2pm-3pm (Brisbane time)
    There was no notification or link for Zoom meeting at all.

    3 - The redirect for my external Thank You page is appearing as 404 error but I can see that the page is working fine.

    Can anyone help me with the issues above?


  • Profile Image
    Answered on February 09, 2021 at 03:08 AM


    I'm currently working on your request, I will let you know once it's ready.

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    Answered on February 09, 2021 at 03:37 AM


    To add a registrant to an upcoming meeting, you need a paid Zoom plan. You must also enable registration for the meeting in your Zoom account. For further information, you can check our user guide about How to integrate Jotform with Zoom.

    When I checked your Appointment field I noticed it is set to Brisbane local time. If your customers are in a different time zone, it may cause this issue. If you want, you can hide time zone selection under the Appointment field, this might be easier for your customers.

    To hide the time zone in the Appointment field;

    1- Click on the Form Builder(brush icon)

    2- Under the Colors tab click on the Advanced Designer

    3- Click on the CSS selection on the top and paste this code;

    .appointmentCalendarTimezone.forTimezonePicker {

      display: none;


    4-Click on the Save button.

    If you have any issue with your Google Calendar integration, you can try to re-connect it.

    Please follow these steps below if you want to integrate Google Calendar;

    1- On the Form Builder, go to the Integration tab under the Settings and search for Google Calendar by typing into the text box then click on the integration and authenticate it.


    2- After authenticating your account, you will be welcomed with a screen where you can set the title, location, and description for your appointment. Please make sure that Start Time is linked to your appointment field, and do not forget to save your changes:


    3- After setting up the integration, you will see appointments on the Google Calendar dashboard whenever you receive a submission in real-time:


    If you require any further assistance feel free to let us know.

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    Answered on February 15, 2021 at 02:40 AM

    Thanks, Tommy! I was in a rush, so I just went with a different provider for the booking forms but I will definetly test and try your suggestions later - and hopefully keep everything together in Jotform.