Problem with buttons

  • Flourens_Pierre
    Asked on February 9, 2021 at 5:57 AM

    Hello,


    I have developed a form but the buttons are not working on mobile. Please find hereafter some print screens1612867577 602267f95dffc Capture d’é Screenshot 10

    For example here the third button is clicked (see the yellow highlight),but not selected when I try to click. the form is this one: https://form.jotform.com/203313044405339

    Can you please get back to me with the Front end code snippets to add ?


    cheers


  • Rehan Support Team Lead
    Replied on February 9, 2021 at 7:22 AM

    Greetings,

    I've been doing testing on a clone of your form and the issue seems to be caused due to the Old Default Theme you are currently using.

    I've applied your form stylings in the cloned form and it seems to be working properly.

    https://form.jotform.com/210392662560958

    Here is you can clone it.

    https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url

    Should you need further assistance then please let us know.

    Thanks

  • Flourens_Pierre
    Replied on February 9, 2021 at 8:04 AM

    hello

    thanks for your help

    I spotted 2 problems I can't work out with your form (see below)

    1612875825 6022883199d4b  Screenshot 10


    1)next/ back button should be one above the other

    2)when you select an option, the whole block turns white


    can't work out how to change it


    can you please help?


    cheers

  • Flourens_Pierre
    Replied on February 9, 2021 at 8:10 AM

    1612876184 60228998063c0  Screenshot 10


    In any case, I can't duplicate your form alas!

  • Kenneth JotForm Support
    Replied on February 9, 2021 at 9:02 AM

    Hi there,

    I have now disabled the "Prevent Cloning" option on the form.

    You may now clone it from your end.

    Best.

  • Flourens_Pierre
    Replied on February 9, 2021 at 10:54 AM

    Thanks kenneth


    what about the 2 other problems?


    1612875825 6022883199d4b  Screenshot 10


    1)next/ back button should be one above the other

    2)when you select an option, the whole block turns white


    thanks

  • Jimmy_D
    Replied on February 9, 2021 at 12:55 PM

    Hi there!

    Kindly inject the CSS code below to your form to remove the white background and the shadow.

    .form-line-active{
        background-color:transparent!important;
    }
    .form-line-active input:focus{
        box-shadow: none;
    }

    I notice the next and back buttons are already stacked on mobile, do you wish to align them like this on larger screen as well?

    1612893187 6022cc03d6140  Screenshot 10

  • Flourens_Pierre
    Replied on February 9, 2021 at 2:23 PM

    Hello,


    on the new form, the buttons are not stacked. Please see this form: https://form.jotform.com/210394082342348


    thanks for your help

  • Jimmy_D
    Replied on February 9, 2021 at 3:58 PM

    Kindly use the CSS code below to stack the Next and Back button on the form.-

    @media screen and (max-width: 480px){


    li[data-type=control_pagebreak] .form-pagebreak {
        -ms-flex-wrap: nowrap;


        display: flex;
        flex-direction: column;
        align-items: center;
        justify-content: center;
        text-align: center;
    }


    .jf-form-buttons:not(.form-pagebreak-back) {
       margin-left: 0px
    }


    .form-pagebreak-back-container {
         margin-right:0
    }


    .form-buttons-wrapper, .form-submit-clear-wrapper {
        display: flex;
        justify-content: center;
        flex-direction: column;
        align-items: center;
        
    }


    .form-all .form-submit-button{
        margin-top: 10px;
    }
    .form-all .form-pagebreak-back-container, .form-all .form-pagebreak-next-container, .form-all .form-submit-button{
        width: 100%!important;
    }
    }
    .form-line-error {
        background-color: transparent!important;
    }


    1612904296 6022f76857318  Screenshot 10

    Let us know if you need further assistance.

  • Flourens_Pierre
    Replied on February 10, 2021 at 4:53 AM

    It works really good for mobile but the full screen version is overlapping on the right

    1612950792 6023ad08ce65b  Screenshot 10

    how can I fix it?

    thanks a lot for the help!

  • Ashwin JotForm Support
    Replied on February 10, 2021 at 5:34 AM

    I have injected the following custom CSS code in your form and that seems to have fixed the issue:

    @media screen and (min-width: 600px){

    .form-pagebreak-next-container {

      margin-right: 50px !important;

    }

    }

    Please test your form again and get back to us if the issue persists.

    We will wait for your response.