How can I confirm autoresponder emails got sent out?

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    annacho
    Asked on November 07, 2013 at 08:59 AM

    I noticed that my email client does not save local copies of any autoresponder emails that get sent out. I just saw that it gets sent out from jotform. How can I access or keep a copy of each email that gets sent out (how a normal email that gets sent out would be in a "Sent" folder), or at a minimum confirm that with a submission the autoresponder/notification email worked? 

    Thanks,
    Anna 

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    EliezerN
    Answered on November 07, 2013 at 11:50 AM

    Thanks for contacting us Anna.

    Actually there isn't such function like a "Sent" folder in Jotform that can allow you to check the autoresponder/notification email that has been sent. 

    However, you always will receive a notification when a user has submitted your form and the same will happen with the autoresponder your form users receive, they will receive it allways unless there has been an error on the configuration on the email settings of your form.

    Please let us know if you still need further assistance.

    Thanks