What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I confirm autoresponder emails got sent out?

    Asked by annacho on November 07, 2013 at 08:59 AM

    I noticed that my email client does not save local copies of any autoresponder emails that get sent out. I just saw that it gets sent out from jotform. How can I access or keep a copy of each email that gets sent out (how a normal email that gets sent out would be in a "Sent" folder), or at a minimum confirm that with a submission the autoresponder/notification email worked? 


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    Answered by EliezerN on November 07, 2013 at 11:50 AM

    Thanks for contacting us Anna.

    Actually there isn't such function like a "Sent" folder in Jotform that can allow you to check the autoresponder/notification email that has been sent. 

    However, you always will receive a notification when a user has submitted your form and the same will happen with the autoresponder your form users receive, they will receive it allways unless there has been an error on the configuration on the email settings of your form.

    Please let us know if you still need further assistance.