Form Overquota

  • avatartoinc
    Asked on February 9, 2021 at 7:27 AM

    Hello, we started testing your platform. Free version promises 100 form’s answers. But as I can see it’s not true ( see attached files) And now I disappointed: if I buy for example silver plan where is quarantines that I will get 1000 answers for this money ? 1612873620 60227f94d5b1d 3B486682 AB6A 4 Screenshot 101612873619 60227f93de22f 44AFD3BA 8FD8 4 Screenshot 21

  • Jovanne JotForm Support
    Replied on February 9, 2021 at 7:52 AM

    Hi, thank you for contacting JotForm support.

    We apologize for the inconvenience.

    I have now recalculated your upload storage counter and your forms should be working fine by now.

    If you upgrade your forms to the Silver plan, you should get the following:

    1. 10,000 form submissions per month
    2. 100.00 GB total space for your uploaded files
    3. 100 total forms
    4. Unlimited monthly form views
    5. Unlimited total submission storage
    6. Unlimited questions and fields on your forms

    To know more about account usage and limits, kindly refer to this guide: understanding-your-account-usage-and-limits

    Let us know if you have further questions.