Our Daily COVID screening form is not working

  • Daniel Blystone
    Asked on February 9, 2021 at 7:59 AM

    This morning, our daily COVID screening form is showing a 502 Gateway and an Unusually high traffic warning we our students, faculty, and staff are trying to fill it out to enter campus.


    The form is referenced below.

    Page URL: https://hipaa.jotform.com/tmiepiscopal/screening
  • Sigit JotForm Support
    Replied on February 9, 2021 at 8:40 AM

    Greetings,

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the server and it has already been fixed by our backend team. The forms should be loading normally now. Please check and let us know if you notice any further issues. We will be happy to take a look again.

    Regards.

  • ALGSenior
    Replied on February 9, 2021 at 8:43 AM

    Similar issue- all of our HIPAA enabled Jotforms are offline. Mix of bad gateway errors, site can't be reached, other issues.
    Support- it's still down. Verifying as I'm typing this.
  • Daniel Blystone
    Replied on February 9, 2021 at 8:46 AM

    Thank you for your efforts. The form is back online.

  • Sigit JotForm Support
    Replied on February 9, 2021 at 9:40 AM

    Hi, Daniel Blystone.

    Thank you for the updated information.

    Regards.