HIPAA cannot view submission table

  • CityofJacksonville
    Asked on February 9, 2021 at 8:06 AM

    We are receiving a gateway error when trying to view submissions - is there issues on your end? If so do you have a ETA of when this will be repaired?

  • Richie JotForm Support
    Replied on February 9, 2021 at 8:50 AM

    To clarify, when you try to view the submission table you receive a gateway error?

    I have cleared your form cache.

    If the issue persists, kindly try to share screenshot of the error.

    Guide:How-to-add-screenshots-images-to-questions-to-the-support-forum

    Looking forward for your response.