HIPAA: Unable to Access forms

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    Asked on February 09, 2021 at 08:16 AM

    I haven't been able to access my forms for the last hour. Initially, the screen just wouldn't load the forms, now I'm receiving the message "temporarily back-end unavailable"

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    Answered on February 09, 2021 at 09:18 AM

    Hi Reallifedental,

    We would like to apologize for any inconvenience. We had an issue earlier with forms under HIPAA accounts experiencing the issue you have reported. It was immediately reported to our developers and they have fixed the issue right away.

    Feel free to let us know if you need any further assistance.