Server down for HIPAA accounts

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    Nicole Hasson 
    Asked on February 09, 2021 at 08:19 AM

    I continue to get emails saying the server is down for HIPAA forms. It is down again this morning. Is there going to be a permanent fix?

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    Answered on February 09, 2021 at 09:22 AM

    Hello Nicole,

    We apologize for the inconvenience.

    We just received an update from our backend team. This problem has been fixed. It's a database connection problem on our end. Kindly check again, and let us know if the issue persists.

    Thank you.