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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All fields are showing and I have conditions

    Asked by manguerasybandas on November 07, 2013 at 10:02 AM

    Hi!

    I made a form and I included some conditions. Three days ago the form was showing perfect (At first the user only could see 4 fields and then he could see different fields according to the conditions), but today ALL the fields are visible and I did not move or change anything. When I mark the field with the conditions everything returns to normality (the issue is in my site and in the preview form). My site is in construction right now so I can not put the address here. Please help me with this issue 

    Thanks in advance!

    Catalina

    preview form preview different site forms conditions showing
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    Answered by benq86 on November 07, 2013 at 10:24 AM

    Same here! Crazy. Come on JotForm, can someone address this please.

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    Answered by manguerasybandas on November 07, 2013 at 10:30 AM

    I was checking another website and it has the same issue! So it is a jotform issue definitely

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    Answered by Graeme Kerr on November 07, 2013 at 11:42 AM

    Same issue here - thought it was my sitee / brower / ipad but same issue - all fields showing even though conditions in place. Sporadic behavious and some conditions behaving exact opposite. Need this fixed asap as affects sales for me. Thanks!

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    JotForm Support

    Answered by NeilVicente on November 07, 2013 at 12:14 PM

    We are terribly sorry for the inconvenience caused. A recent update has broken the conditional logic system.

    However, as of this writing, the problem seems to have been resolved. Kindly clear your browser's cache then let us know if the issue persists.

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    Answered by manguerasybandas on November 07, 2013 at 01:24 PM

    Thanks Nell! It is ok right now!