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    Christine Pozzi 
    Asked on February 09, 2021 at 09:05 AM

    Very concerned as this has been going on for a while! We pay for this service! We use this for registration forms and we can't access any forms.


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    Alexander_G
    Answered on February 09, 2021 at 10:00 AM

    Dear Christine,

    We would like to apologize for all inconveniences.

    We had an issue earlier with forms under HIPAA accounts experiencing the issue you have reported. It was immediately reported to our developers and they have fixed the issue right away.

    Can you confirm that the issue is still bothering you?


    If so, kindly, can you share with us the URL of any form related to the account with this issue.


    Feel free to let us know if you need any further assistance.


    Thanks,

    Alex