I have this Jotform Error, how can you help me fix it?

  • Profile Image
    Phlatt Mclean
    Asked on November 07, 2013 at 11:02 AM

    Ajax Error:
    Query: action=save&form_id=10f5dcedf6defb1365393d3fa9235494&title=Submit%20Product&disabled=undefined&0_type=control_textbox&9_type=control_textarea&11_type=control_textbox&12_type=control_radio&13_type=control_textarea&8_type=control_button&14_type=control_paypal&14_order=1&14_text=Choose%20Product%20%3Cspan%20class%3D%22required%22%3E*%3C%2Fspan%3E&8_order=2&8_text=&form_title=Submit%20Product&form_alignment=default&form_background=white&form_font=Verdana&form_theme=Default&form_fontsize=12&form_fontcolor=%23000000&form_sendpostdata=yes&form_thanktext=Thanks%20for%20submitting%20our%20form%2C%20we%20will%20get%20back%20to%20you%20as%20soon%20as%20possible.&form_email_addr=dddddd%40192.168.1.174&form_conf_subj=Submission%20Received&form_mail_cc=&form_width=100%25&form_use_buildin_formmail=yes&form_ext_sendpostdata=no&form_ext_fm_url=&form_spamcheck=Enabled&0_desc=&0_maxsize=100&0_required=no&0_senderemail=no&0_size=20&0_text=Product%20Name&0_validation=no&9_cols=30&9_desc=&9_required=no&9_rows=2&9_text=Description%20(Optional)&9_validation=no&11_desc=&11_maxsize=100&11_required=no&11_senderemail=no&11_size=5&11_text=Price&11_validation=no&12_checked=no&12_desc=&12_options=Yes%20%3Cbr%3ENo&12_required=no&12_text=Volume%20Discount&13_required=no&13_rows=5&13_text=Sizes&13_validation=no&8_text=&14_text=Choose%20Product&14_required=yes&14_account=mcleanics%40yahoo.com&14_payeradress=true&14_item1=MTC%20-%2066%3AMTC%20-%2006%3AMTC%20-%2034%3AMTC%20-%2022%3AMTC%20-%2030%3AMTC%20-%2004%3AMTC%20-%2039%3AMTC%20-%2028%3AMTC%20-%2071%3AMTC%20-%2072%3AMTC%20%E2%80%93%2040&14_price=68.29%3A82.42%3A121.46%3A89.34%3A191.28%3A200.23%3A199.06%3A199.63%3A202.68%3A211.66%3A273.58&14_curr=USD&14_pType=mult&14_setup=&14_trial=0&14_period=0&14_tot=true&14_pids=&14_bridge=firstname%3D%26amp%3Blastname%3D%26amp%3Bemail%3D%26amp%3Baddress%3D%26amp%3Bcity%3D%26amp%3Bstate%3D%26amp%3Bzip%3D%26amp%3Bphone%3D%26amp%3Bcountry%3D&13_cols=30&13_desc=&13_status=deleted&12_status=deleted&11_status=deleted&9_status=deleted&0_status=deleted&conf_plantext=0&
    Error: [Exception... "Failure"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: http://host188.kvchosting.com:2082/cpsess4182914682/3rdparty/rvsitebuilder/jotform/js/jotform.js?v2.0. :: makeRequest :: line 792"  data: no]
    == Client Descriptions ==
    Application Name is: Netscape
    Application Code name is: Mozilla
    Application Version is: 5.0
    Location: http://host188.kvchosting.com:2082/cpsess4182914682/3rdparty/rvsitebuilder/jotform/index.php?formID=10f5dcedf6defb1365393d3fa9235494
    Referrer: http://host188.kvchosting.com:2082/cpsess4182914682/3rdparty/rvsitebuilder/index.php?/sitebuilder/FormOnline//ff5a60d486a11d7bec10e295fb02f23c
    User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
    Platform is: Win32
    Is java Enabled?: true
    Is Cookie Enabled?:true
    Language: en-US
    Document Character Set: UTF-8
    Client screenWidth: 1024
    Client screenHeight: 768
    Jotform Version: 2.0.
    Form ID : 10f5dcedf6defb1365393d3fa9235494

     

     

    ALSO THIS CAME UP!

    There was a problem saving the form:
    [Exception... "Failure"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: http://host188.kvchosting.com:2082/cpsess4182914682/3rdparty/rvsitebuilder/jotform/js/jotform.js?v2.0. :: makeRequest :: line 792"  data: no]

     

    Thanks for the assistance.

  • Profile Image
    jeanettebmz
    Answered on November 07, 2013 at 01:14 PM

    Thanks for contacting us

    Looks like you have purchased a licensed version of JotForm, if that is the case, please send any inquiry to support@interlogy.com as the support staff for the forum is not trained on that product

    Cheers!