Не срабатывает редирект по заполнению формы

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    Vitaly_4loud2
    Asked on February 09, 2021 at 10:24 AM

    Здравствуйте.

    Есть набор из 3 форм:

    1) https://form.jotform.com/210391647956060

    2) https://form.jotform.com/210391393578058

    3) https://form.jotform.com/210390878972063

    У всех трех механизм редиректа по сабмит сделан одинаково, на стороне приема обработка также одинакова.

    Но формы 1 и 2 срабатывает Ок, а вот форма 3 - зависает на Please, wait - при этом ничего не происходит.

    1612884202_6022a8ea431e6_

    Не можем понять причину такого поведения, то есть непонятно, где искать проблему.

    Буду благодарен за совет.

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    ashwin_d
    Answered on February 09, 2021 at 11:54 AM

    I am sorry for the trouble caused to you. I did check your form but could not test it by sending a test submission as your dropdown field "Assign Passenger to the Room" has no option to select, and it is a required field. Please check the screenshot below:

    1612889605_6022be05503dd_ddReq.gif

    Please let us know how the data can be populated in the dropdown field of your form so that we can test it and try to replicate the issue you are having.

    We will wait for your response.

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    Vitaly_4loud2
    Answered on February 09, 2021 at 02:05 PM

    Try to check formId 210103547399354 - data populated, you ust shoud use dropdowns each by other, from first and to last

    https://form.jotform.com/210103547399354

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    Welvin
    Answered on February 09, 2021 at 05:04 PM

    Your custom widget seems to be conflicting with the Terms and Condition widget. But if you remove the terms and condition widget, your custom widget displays an error.

    1612908159_6023067fe340b_

    I'm afraid you'll have to correct this in your widget to fix the problem.

    Thanks