What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form I created with Dropbox integration is missing. How can I edit it?

    Asked by Gwen Nzimiro on November 07, 2013 at 11:54 AM

    I created a Jotform on my Dropbox account, but now I can't figure out how to access it so I can edit it. 

    Page URL:

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    JotForm Support

    Answered by ardy0689 on November 07, 2013 at 01:56 PM

    Hello, Thanks for posting your inquiry here on our forum.

    To edit your forms that are integrated on Dropbox, you need to login to the account where this form was initially created.

    The form on the webpage has this form URL link http://form.jotform.us/form/32023296224143 which is currently tied to a guest account. Guest accounts have no owner. You probably created this form without logging in to a JotForm acount and created the form directly.

    Please create a free account on us as you have no way to edit this form when it is tied to a guest account. You can then request us to move the forms in this guest account to your free account.

    Please use this link to sign up for a free account. We will wait for your reply on this thread so that we can continue to assist you after you have signed up.


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    Answered by nzimirog on November 07, 2013 at 02:31 PM

    Great!  I just created an account.  Can I have the following two forms moved to this account?




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    JotForm Support

    Answered by ardy0689 on November 07, 2013 at 03:39 PM

    Thanks for your reply.

    Actually, there are 3 forms in total from the guest account. I have now moved all of them to your new free account "nzimirog" as per your request.

    If you need further assistance, please do not hesitate to reach us. If in case it is a different and unrelated inquiry please create a separate thread using this link.


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    JotForm Support

    Answered by Welvin on September 30, 2014 at 04:51 AM

    Hi Gwen,

    Just an update as we have noticed you're using Jotform to your WordPress.com blog. We are happy to announce that WordPress.com now supports Jotform. You can now embed forms to your WordPress.com hosted websites. 


    Thank you!!