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sumaira.abdulkarimAsked on February 9, 2021 at 11:51 AM
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Richie JotForm SupportReplied on February 9, 2021 at 12:03 PM
May we know if you have this issue when viewing the file attached when you're logged to your account?
The issue could be with your account privacy.
Please note that by default, you need to log-in to your account to view uploaded files.
You may change this setting in your privacy https://www.jotform.com/myaccount/settings.
Let us know how it goes.