What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    impossible to use the templates

    Asked by art4web on November 07, 2013 at 11:57 AM
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    JotForm Support

    Answered by guilledutra on November 07, 2013 at 02:03 PM


    after making some test, I'm able to use JotForm templates. Could you provide us with more information about this issue, are you receiving any error message while trying to use templates, please try by clearing your browser's cache and cookies and then try again.

    It could be helpful if you can complement your request with some screenshots about this issue, check this guide about uploading screenshots .

    Hope it helps