My survey form is not working properly when using an iphone

  • Sherry_Burke
    Asked on February 9, 2021 at 1:20 PM

    This is absolutley the most annoying thing in the world. Noone can even see the form, half of the questions are missing. I paid for a full year and this is what I get.


    Jotform Thread 2886147 Screenshot
  • Carlos_C
    Replied on February 9, 2021 at 4:17 PM

    Hello There!

    Thank you for your message.

    After checking your account I didn't found a form, could you please provide us with the form ID/URL?

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!

  • Sherry_Burke
    Replied on February 9, 2021 at 5:00 PM
    I deleted all of my forms and canx my account. I had to redo the whole form with another company and completely created a lot of emails and messages from followers who were not super excited about the experience.
    [https://res.cloudinary.com/honeybook/image/upload/q_auto/v1533601311/marketing_site/email-signature/social-icons/instagram-icon_copy_2x.png]
    Sherry Burke
    Dog Walking Coach ▪︎ The Marvelous Mrs Dog Walker, LLC
    [https://res.cloudinary.com/honeybook/image/upload/q_auto/v1533664213/marketing_site/email-signature/info-icons/Mobile_2_2x.png] 571-329-0165 [https://res.cloudinary.com/honeybook/image/upload/q_auto/v1533664213/marketing_site/email-signature/info-icons/Web_2_2x.png] sherry@themarvelousmrsdogwalker.com
    [https://res.cloudinary.com/honeybook/image/upload/q_auto/v1533664219/marketing_site/email-signature/info-icons/Location_3_2x.png] 2202 18th Street NW, # 216 Washington, D.C. 20009
    [https://res.cloudinary.com/honeybook/image/upload/q_auto/v1533664169/marketing_site/email-signature/info-icons/Web_1_2x.png] www.themarvelousmrsdogwalker.com
    ...
  • benzmorese
    Replied on February 24, 2021 at 5:16 PM

    I'm facing the same error issue in my training and coaching program website. I'm using the latest version of JotForm. Can you help to solve it?