URGENT - Client Form

  • Amy Shaw
    Asked on February 9, 2021 at 1:22 PM

    Need assistance with HIPPA Compliance Forms and Forms we do not want as HIPPA Compliance as they are integrated with Infusionsoft. We need to be able to have both form types but can not figure out how to do that without removing the integration.

    Jotform Thread 2886151 Screenshot
  • Basil JotForm Support
    Replied on February 9, 2021 at 4:10 PM

    Hi,

    Unfortunately, we cannot allow using regular forms in HIPAA Compliant accounts. It is not possible to upgrade to a HIPAA compliant account without removing the integration.

    Please let us know if you require any further assistance.