Conditional Logic: Why my conditions are not working?

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    JORDAN_RYAN
    Asked on February 09, 2021 at 01:46 PM

    Something in my conditional logic is off and it's not showing Badge 5, when all the other badges are filled out. Can you help?

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    Laura_L
    Answered on February 09, 2021 at 04:37 PM

    Hi,

    It seems that you have two forms in your account - one with complete conditional settings, and one form without the settings.

    The form that you linked, seems to not include Badge 5 or the conditions at all:
    https://www.jotform.com/form/203366322777055

    It looks like you have already moved this form to the trash folder.


    However this form in your account has all the settings, and I was able to see the Badge 5 when using the form:
    https://www.jotform.com/form/203436716102143

    1612906479_6022ffef6aaa4_badge.png
    Could you try using form #203436716102143, and see if it has the correct settings?
    Please let us know if you would still encounter issues with the form, and we are happy to help you further.

    Best Regards,

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    JORDAN_RYAN
    Answered on February 09, 2021 at 11:40 PM

    Ok, it worked.

    Thank you.