I can't log in to my account and I don't receive the password reset email

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    Ed 
    Asked on February 09, 2021 at 02:26 PM

    I can't log in to my account and I don't receive the password reset email 

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    Ed 
    Answered on February 09, 2021 at 02:40 PM

    I just learned that this is because you suspect me of phishing - this is not the case.

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    Mike_G
    Answered on February 09, 2021 at 05:43 PM

    We would like to apologize for any inconvenience. Your account was suspended due to suspected phishing activity. We have reviewed the forms in your account and we did not find anything that would be enough to keep your account in that status. Your account has now been reactivated and you should be able to log in to your account.

    Feel free to let us know if you need any further assistance.  

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    Ed 
    Answered on February 09, 2021 at 06:15 PM

    Thanks Mike G - Will this randomly happen to me again?

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    Mike_G
    Answered on February 09, 2021 at 08:24 PM

    We have an anti-phishing system that automatically checks forms on every account. We have marked your form as cleared. However if, in any case, this happens to you again in the future, please do not hesitate to let us know and we will be glad to help you.