What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What Technical Data Protection are implemented on JotForm. How secure is it?

    Asked by AnnPettigrew on November 07, 2013 at 01:44 PM

    1.)           How is the data protected in transit and while at rest?

    2.)           What type of encryption is used to protect data at rest?

    3.)           Does JotForms have any certifications? (SAS70, SOC1, PCI, ISO, FIPS, SafeHarbor, etc)

    4.)           Once an account is deactivated, how is their data destroyed?


    5.)           Is any meta data extracted from mydocuments and used with any 3rd parties? 

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    JotForm Support

    Answered by ardy0689 on November 07, 2013 at 03:18 PM

    Hello. Thank you for posting your inquiries here on our forum.

    I am not really qualified to answer those as I am not familiar with the core implementation of JotForm from the backend. You should ask and email our higher management(support@interlogy.com). They are more than qualified to answer those questions.


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    Answered by chrisrescue on March 01, 2015 at 08:46 AM

    Could this please be revisited by an admin to answer the question?

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    JotForm Support

    Answered by steve on April 07, 2015 at 04:02 PM


    Great news. We're now Safe Harbor certified. Please see our updated Privacy policy here.


    Do let us know if you have any questions!