Authenticated access to forms

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    Howard Lau 
    Asked on February 09, 2021 at 05:15 PM

    Hi there,

    I have been looking at the API documentation and forum and can't find an answer to my question.

    Wondering if there is a way to set authenticated access to the form - e.g. via API, JWT or IP restriction/redirection - that would enable us to redirect an authenticated user? The use case would be for us to allow only users authenticated through our internal portal or an authenticated system user to be able to access and complete the form. We would also store some attributes from the authenticated user alongside the form for reporting and tracking purposes.

    Also, how does Jotform handle malicious actors (e.g. DDoS) on its online forms, given that the forms are hosted at a publicly accessible static link and there's no CAPTCHA or similar mechanism that is implemented along with the submission?

    Keen to chat with someone who can assist.

    Kind regards,

    Howard

  • Profile Image
    JohnRex
    Answered on February 09, 2021 at 08:34 PM

    Hello Howard - Unfortunately, this can be done only on an Enterprise plan which enables you to implement SSO. Please check out this link to know more about our Enterprise packages:

    https://www.jotform.com/enterprise/faq/

    https://www.jotform.com/enterprise/pricing/

    https://www.jotform.com/enterprise/security/

    In case you have further inquiries, you may contact them via this form: https://www.jotform.com/enterprise/contact-sales/