What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is suspended?

    Asked by omar668 on November 07, 2013 at 02:01 PM

    I just activated my account when an email message told me that my account was suspended.

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    Answered by EliezerN on November 07, 2013 at 03:48 PM

    Thanks for contacting us.

    We deeply apologize for the inconveniences that may caused.

    Your account was autosuspended by our Phishing Detector System after being found of suspicious of being use for illegal purposes. However, I checked your forms and your account and they seem to be clean of that illegal purpuses, so, your account has been reactivated and it should work correctly now.

    Just to prevent this in future times, make sure to avoid creating forms requestins log in information from Facebook or any other page

    Please let us know if you need further assistance or kindly open a new thread to make unrelated questions.

    Thanks