need to reset the password

  • Profile Image
    Sandy Wilkinson 
    Asked on February 09, 2021 at 05:47 PM

    Currently we are using the Jotform plugins on our .org site, but, or web master has been replaced and we were not able to get all the passwords. That is why I need to reset our password. Apparently, the user name of: info@vmco1.org was not the email on file, since I did not receive the reset email.

    Can you help me with this? please send a reset password to: info@vmco1.org.

    Also, can I use the current 'Jotform' on our .org site on an additional .com site that we have, and how do I move it?

    thanks, Sandy


  • Profile Image
    roneet
    Answered on February 09, 2021 at 08:57 PM

    Your account was suspended as you were collecting SSN that is the reason you were unable to login into the account.

    We are reviewing your account further and get back to you.

    Thanks.

  • Profile Image
    roneet
    Answered on February 10, 2021 at 08:44 AM

    Your account is activated by our reviewer's team. Please let us know if you were able to login into your account.

    Yes, you can embed the form on any of your websites.

    Please check this guide to embed the form:

    https://www.jotform.com/help/299-how-to-embed-a-form-to-wordpresscom

    Let us know if you have further questions.

    Thanks.