How do I get my password?

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    Asked on February 09, 2021 at 06:24 PM

    Hi there! I just created an account by using my gmail address and honestly I'm almost positive I was never asked to create one. I can log in through the link in my gmail email. What is my password? I can't even change it because I have to put in the original password which I'm sure I never created. I also clicked "Forgot my password"but I never received an email.

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    Answered on February 09, 2021 at 09:30 PM

    If you signed up using Goggle Sign Up, then you will not be asked to create a Jotform password since Google will automatically communicate to our system.

    If you wish to have a password, kindly reset your password by following this guide:


    Make sure to check your Spam/Junk folder and only request for a reset password email one at a time to ensure that you are using the most recent reset link.