How do I get my password?

  • Jobs_Affinity
    Asked on February 9, 2021 at 6:24 PM

    Hi there! I just created an account by using my gmail address and honestly I'm almost positive I was never asked to create one. I can log in through the link in my gmail email. What is my password? I can't even change it because I have to put in the original password which I'm sure I never created. I also clicked "Forgot my password"but I never received an email.

  • Vanessa_T
    Replied on February 9, 2021 at 9:30 PM

    If you signed up using Goggle Sign Up, then you will not be asked to create a JotForm password since Google will automatically communicate to our system.

    If you wish to have a password, kindly reset your password by following this guide:

    How-to-reset-the-password

    Make sure to check your Spam/Junk folder and only request for a reset password email one at a time to ensure that you are using the most recent reset link.