I am having the same error. It gives me unable to load form, form disabled but if I check my forms it says it’s enabled and active

I am having the same error. It gives me unable to load form, form disabled but if I check my forms it says it’s enabled and active

Hi,

As per checking, there is no JotForm account associated with the email address you have used on this support ticket. Could you please share your account username or email address so we can check?

We look forward to your response.

I have attached a picture to show the email associated with the account

Hi Chelsie, thank you for getting back to us.

As per checking, your account got suspended.

I have forwarded your account to our reviewer's team for review. We will inform you as soon as we get more information.

Thank you for your patience.

Do you know how long this could take. This form is vital to our business

We'll let you know once we receive an update from our reviewers team. We apologize for any delays.

This is still not working this morning

We apologize for inconvenience. I checked your account/username cnhotmesscreations and it is active and form is available. Please check again when you log in using the username at https://www.jotform.com/login

Let us know if you need further assistance.

Hi,

As per the review, your account got suspended due to word "Cash App" found on your form 203365075534050. Please note that we have an anti-phishing filter that scans all forms, and it marked your emails as SPAM because of the word "Cash App," which is not allowed in a free account.

For now, we have reactivated your account, and please remove the "Cash App" word and change it to something else to prevent account suspension.

We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Let us know if you have further questions.