Account suspended

  • Profile Image
    Vicki Landry 
    Asked on February 09, 2021 at 07:39 PM

    Hello. I created a form to send to new clients that asks for their log-in and passwords for the sites I use to work on their behalf. I didn't realize this was against the terms and conditions. I will remove that portion but would still like to use Jotforms. Thanks.

  • Profile Image
    Jessica_H
    Answered on February 09, 2021 at 10:07 PM

    Hi Vicki, thank you for reaching us.

    As it is not possible to activate the account before removing the offending field, we will delete the fields on your behalf. However, we will need your permission to do so. Would you allow us to remove the offending fields from your form?

    We await your response.