Photos are not coming through in the email.

  • NEFAMILY
    Asked on February 9, 2021 at 11:25 PM
    ne other thing I just noticed when submitted the photos are not coming throuigh in the email
  • Jed_C
    Replied on February 9, 2021 at 11:30 PM

    You can make the image appear in your email notification or autoresponse. Kindly refer to our guide here https://www.jotform.com/help/405-how-to-display-uploaded-image-in-the-form-emails-or-thank-you-message for more information.

  • NEFAMILY
    Replied on February 10, 2021 at 12:50 PM

    Thank you is this in place of {takePicture} in addition to this 

  • Cecile JotForm Support
    Replied on February 10, 2021 at 5:12 PM

    Hello there,

    I cloned your form to test. As per checking the attached picture went through successfully. See screenshot.

    1612994791 602458e719360 5 Screenshot 10

    If you want your photo to display as an image (not a hyperlink) in your email like the one below, you may do so by adding IMG. See screenshot below.

    1612994900 60245954c2f82 6 Screenshot 21

    Result:

    1612994984 602459a83c35d 7 Screenshot 32

    If your concern was misunderstood, please do not hesitate to tell us.

    Thank you.