Changes on form but not affecting the backend

  • Profile Image
    krbreid27
    Asked on February 10, 2021 at 12:19 AM

    Hello! I changed the front end of my form, but the backend of my form didn't update.

    Can you help?



  • Profile Image
    Gaetan_B
    Answered on February 10, 2021 at 01:26 AM

    Hello,

    Thank you for reaching out.


    I can see that you have a lot of fields in your form.

    Could you please let us know which fields are impacted by your changes?


    Hope this helps.

    Do not hesitate to reach out if you need further assistance

  • Profile Image
    krbreid27
    Answered on February 10, 2021 at 07:55 AM
    Hello. I only have two fields on my phone.
    I updated inventory to updated inventory and the backend did not change.
    Thanks,
    Kate
    Sent from my iPhone
    ...
  • Profile Image
    Sam_G
    Answered on February 10, 2021 at 08:58 AM

    Hi Kate,

    I have cloned and tested your form.

    I have tried making changes to the inventory widget and the changes took effect.

    1612965496_6023e67841857_2.10 inventory.

    Kindly check and let us know if the issue persists.


  • Profile Image
    krbreid27
    Answered on February 10, 2021 at 07:44 PM
    We are trying to specifically make changes to the widget descriptions.
    Unfortunately, at this point. We cannot duplicate and start over as this is
    live and public.
    ...
  • Profile Image
    EltonCris
    Answered on February 10, 2021 at 10:28 PM

    I assume you're referring to the field label of the inventory widget? If yes, you need to change it in its properties, this should reflect on the Table afterward. Example:

    02112021_KCxctKVthn.png

    Example:

    02112021_bLiEM6Bg4s.png

    Or on the Tables, you can also double click the column name to rename it. Example:

    02112021_lfCZc5n0so.png

    If you're referring to the selected value, the Tables will only show the number quantity selected.


  • Profile Image
    krbreid27
    Answered on February 10, 2021 at 11:22 PM
    Hello!
    Yes, I am talking about the field label. It was updated in this area and
    was not updated on the backend of my form. It currently shows as updated
    inventory on the front end and inventory on the backend.
    ...
  • Profile Image
    Rehan_F
    Answered on February 11, 2021 at 12:39 AM

    Greetings,

    Kindly share a screenshot of the front end and the backend so we can see what you are pointing towards exactly. You can follow the instructions in the guide below to send a screenshot here.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Thanks