Cleared the trash but still saying space exceeded

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    Asked on February 10, 2021 at 03:39 AM

    Thank you for the assistance, we cleared the trash bin completely as suggested, we can see the form now but the message is still there saying out of space and we need to upgrade. Must it still reset?

    Thanks very much!

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    Answered on February 10, 2021 at 03:50 AM

    I have refreshed your form cache and your account is not over the limit anymore.

    Please check your form again and let us know how it goes.