why some lower device smartphone cannot submit button when complete survey

  • samutprakarn.paolo
    Asked on February 10, 2021 at 5:01 AM

    why some lower device smartphone cannot submit when complete survey


    I sent my form to customer but him cannot submit button, so I try my phone and complete this form?


    My customer use i-phone 7

  • Patrick_R
    Replied on February 10, 2021 at 5:53 AM

    Hello! I tested cloned version of your form on an 'iPhone 7 + Safari' setup and the submission went through successfully (screenshot attached for your reference below).

    1612954384 6023bb10caf6e Dashboard 2021 Screenshot 10

    Q) Can you specify what problem your client faced while filling up your form?

    Also, if possible, please attach screenshot of the issue along with your reply.

    Thank you!