Is it possible to have different responses sent to different people

  • Profile Image
    neilgreer
    Asked on February 10, 2021 at 05:24 AM

    Hi

    I'm looking to build a form with a drop down for different departments in a business. Is it possible that if a user selects department 1, the form results are sent to one email and then if another user selects department 2, the results are emailed to a different email address?

    The idea is that the results would be emailed to the manager of the relevant department.

    I hope that makes sense?

    Neil

  • Profile Image
    Vick_W
    Answered on February 10, 2021 at 05:59 AM

    Hi Neil,

    Yes, that is very much possible. You can create multiple notification emails and then set up conditions to only send out the forms if their respective department is selected in the drop-down menu.

    Please check the guide below for more details.

    https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer

    Let us know if you have any questions.

    Thanks