How to let the form respondents continue with the form using conditions

  • Profile Image
    NXcontact
    Asked on February 10, 2021 at 06:09 AM

    Hello Jotform thanks for always being supportive.

    Form : https://form.jotform.com/210284417043346

    So here is a problem, if someone will choose an option by which he will not be eligible, then we show the msg containing "Désolé, vous devez avoir cumulé 24 mois de travail entre 2015 et aujourd'hui"


    But if this is chosen by mistake and a person wants to return to chose another option by which he will be eligible to proceed the form. then it still showing the same msg "Désolé, vous devez avoir cumulé 24 mois de travail entre 2015 et aujourd'hui"


    Untill he refresh the page, but I think that not everybody is aware about it (to refresh), so I wonder that may be I am loosing many leads because of this please, can you try the form and fix this problem please.


    Merci

    Ashish

  • Profile Image
    Richie_P
    Answered on February 10, 2021 at 06:47 AM

    I have checked your condition and it seems you have set your fields to hide if any of the two fields has the answer.

    1612957485_6023c72d5bc94_1.png

    I would suggest you remove the field 2 from your hide condition so that your form respondents may have the option to change their mind and fill the form.

    1612957576_6023c7888b4b2_1.png

    Please give it a try and let us know how it goes.


  • Profile Image
    NXcontact
    Answered on February 10, 2021 at 06:51 AM

    hello I tried but because of that I dont want the second question to be appear when some one select Non in the first question.


    The problem is solved but its still shows the second question if the the person chose NON in the First question . which I dont want them to see any further question after choosing NON.


  • Profile Image
    Patrick_R
    Answered on February 10, 2021 at 07:48 AM

    Hello Ashish!

    - I dont want the second question to be appear when some one select Non in the first question. The problem is solved but its still shows the second question if the the person chose NON in the First question . which I dont want them to see any further question after choosing NON.

    Please check this form: https://form.jotform.com/210403632670950

    This form should work as expected. It will not show the second questions, if answer to the first one is "NON".

    If this solves your purpose, then you need to implement an additional condition to achieve this behavior (screenshot of the condition provided below):

    1612961192_6023d5a8dae1c_The Easiest Onl

    I hope this helps. If this doesn't solve your purpose; then let us know.

    Thank you!

  • Profile Image
    NXcontact
    Answered on February 10, 2021 at 08:12 AM

    Ok finally its solved, thanks a lot for your awesome support

    have a nice day