Is there a certain plan I would need to buy in order to collect payment through my forms?

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    Yad_Leah
    Asked on February 10, 2021 at 07:13 AM

    Hi,

    Is there a certain plan I would need to buy in order to collect payment through my forms? Or does the basic free trial work with payments as well.

    Also, how does it work with standard credit card payments. Does jotform take a percentage from each transaction? Do you pay a certain amount for each transaction? Or does all the money that is given (in our case donated, since we are a non-profit) go directly to the organization?

    For paypal payments, does all the money go directly to the paypal account or is any amount taken out by jotform?


    Thanks so much!

  • Profile Image
    Richie_P
    Answered on February 10, 2021 at 07:59 AM

    Is there a certain plan I would need to buy in order to collect payment through my forms?

    You don't need a paid plan to receive payments in your form however, we have a limit of 5 payments already for the free plan.

    If you want to increase the limit, you would have to upgrade to a paid plan.

    Also, how does it work with standard credit card payments. Does jotform take a percentage from each transaction? Do you pay a certain amount for each transaction?

    For paypal payments, does all the money go directly to the paypal account or is any amount taken out by jotform?

    We don't take transaction payments.

    You would only pay the transaction payment with your selected payment integration.

    For example, if you Select PayPal you would only pay the transaction fee in PayPal.

    We don't also get any percentage from the payment transaction.

    https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform

    Hope this information helps.

    If you have further questions, let us know.


  • Profile Image
    Aviva 
    Answered on February 10, 2021 at 03:49 PM

    Hi,

    Thank you for your reply

    Can you just explain once more please what you mean by this sentence in your answer - "we have a limit of 5 payments already for the free plan" - what do you mean by payments already? Did you mean limit of 5 forms? Is there a limit of the number of payments that can be made by people receiving one of those 5 forms we're entitled to on the free plan?

    Thank you!

  • Profile Image
    Katherine_W
    Answered on February 10, 2021 at 07:51 PM

    Hi there,

    Happy to help!

    We apologize for the confusion. I believe that my colleague may have been referencing to the number of forms.

    As per our pricing page https://www.jotform.com/pricing/, with a Free Plan, you can receive 10 payment submissions per month:


    1613004543_60247eff83940_

    I also recommend taking a look at our guide on understanding-your-account-usage-and-limits.

    I hope this helps! Please let us know if we can assist further.