Jotform Appointment - TimeZone Error

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    martinafleming6
    Asked on February 10, 2021 at 08:24 AM

    I keep selecting the Detroit Time zone and it defaults to new york. Even though new york is the same time as detroit, it should still change. Also the time show up 3 hours behind on my google calendar. I have went into my jotform settings and changed the time zone to detroit

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    Sam_G
    Answered on February 10, 2021 at 09:58 AM

    Hi Martinafleming6,

    I have cloned and tested your form and even though I have set the time zone to Detroit in https://www.jotform.com/myaccount/settings it shows the timezone Asia/Manila.

    It is detecting the device's timezone.

    Kindly try changing the timezone on your device and let us know if the issue persists.

    https://support.yondo.com/hc/en-us/articles/206597867-How-do-I-change-my-computer-time-zone-settings-



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    martinafleming6
    Answered on February 15, 2021 at 08:44 AM

    My time zone is correct and does not say Asia..... The main issue is that no matter what device I used the appointments are not scheduled at the correct time. They are 3 hours behind. Can we focus on the calendar issue? I have looked at it on multiple devices and the calendar still says the wrong time. When I schedule anything else on my google calendar it shows the correct time.


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    Jovanne_A
    Answered on February 15, 2021 at 08:54 AM

    Hi there,

    Could you please your Google Calendar timezone setting if it is the same as Jotform's?

    Guide: https://support.google.com/calendar/answer/37064?co=GENIE.Platform%3DAndroid&hl=en

    We look forward to your response.