I am not getting my submission notification emails

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    Asked on February 10, 2021 at 09:01 AM

    I have not been getting notified of my new submissions.

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    Answered on February 10, 2021 at 09:45 AM


    I checked the email log, there is an email sent to you regarding a submission data.

    [2021-02-09 15:08:27] Submission #4887105074414853084 Form #201057557025147 SENT to leah@clarkandbell.com from noreply@jotform.com, via SENDMAIL

    Could you kindly provide more details i.e. the form URL, the submission IDs that has no notification email, and screenshots of your concerns so that we can understand better and assist you properly?

    If you need to post screenshots to our forum, please follow the steps mentioned here https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum