Error on the form

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    Honei B Collection  
    Asked on February 10, 2021 at 09:12 AM

    Hello I have a Jotform created. However people are having a hard time clicking on it. It comes up as an error.

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    Jovanne_A
    Answered on February 10, 2021 at 09:49 AM

    Hi, thank you for contacting support.

    I have checked your forms and they seem to be working fine on my end.

    Could you please provide us the Form URL in question so we can further check?

    Could you please also provide us more details on what error you see on the form?

    We look forward to your response.

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    Honei B Collection  
    Answered on February 10, 2021 at 09:55 AM
    Sent from my iPhone
    ...
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    Nik_M
    Answered on February 10, 2021 at 11:30 AM

    We did not receive your screenshot. The files attached to an email will not be shown on our forum. You need to open this thread and upload it.

    Related Guide: How to Post Screenshots to Our Support Forum

    Also, please provide us the form URL or webpage URL if the form is embedded.